Shipping policy

Please note: orders placed between July 15th–26th will be processed and shipped starting from July 27th. Thank you for your patience!

UK orders

UK delivery is £3.65, with free UK shipping on orders £40+.
Orders are carefully packed and usually dispatched within 2-4 business days (excluding UK bank holidays).

US orders

US delivery is $12.99

Tracking: Dispatched via Royal Mail International Tracked and handled by USPS. You’ll receive a tracking link via email as soon as your order leaves our studio.

• Timeline: Please allow 2-4 business days (excluding UK bank holidays). for processing. Once dispatched, your order typically arrives within 5-10 business days.

• Customs & Duties: All import taxes and duties are calculated and collected at checkout. Your order will be delivered to your door with no additional fees or surprise charges.

If you have any shipping questions, please contact us at hello@softerthings.com.